Who we help - Government & Institutions
Leaked documents, impersonation of agencies and officials, staff doxxing and false content targeting institutions - handled through formal engagement processes, secure evidence handling and reporting that stands up to scrutiny.
Engagements run through formal processes with defined scope, security requirements and accountability - structured for procurement and review.
Channels we regularly assess
The problems
Public bodies face content problems with an added dimension: every action must be defensible, documented and appropriate for an organisation under public scrutiny. Our institutional work is built around that constraint.
Confidential material circulating across mirror sites, forums and search results - with obligations to staff, the public and oversight bodies running on a clock.
Fake accounts, cloned websites and phishing domains posing as your agency to mislead the public or harvest personal information.
Officials and frontline staff targeted with published personal details or coordinated harassment - a duty-of-care issue as much as a content one.
Fabricated statements, manipulated documents and false claims attributed to your organisation, spreading across social platforms.
Every enforcement action needs records: what was found, what was requested, on what grounds, and what happened.
Suppliers must fit formal engagement, security-review and data-handling requirements before any work can begin.
Common scenarios
Representative shapes of institutional work - each begins with a formal enquiry rather than a web form.
Broad exposure scanning across the open web and higher-risk communities, coordinated takedowns with hosts and search engines, and monitoring for re-publication - all documented.
Start with this situationImpersonation and phishing enforcement through registrars, hosts and platform channels, prioritised by active harm to the public.
Start with this situationUrgent doxxing response: source removals, search de-indexing and monitoring, handled with the sensitivity a safety matter requires.
Start with this situationPolicy-based reporting across the platforms where the content spreads, with an honest assessment of what is removable versus what requires a communications response.
Start with this situationWhat we can do for you
Institutional matters draw mainly on two solution areas, run with formal documentation throughout.
The services behind the work
Platforms & channels
Institutional matters cross public platforms, infrastructure providers and search - each with formal reporting channels we work through with documented grounds.
How it works
Formal from first contact: defined scope, security requirements agreed upfront, and accountability built into every step.
Engagement through your procurement or direct-engagement process, with scope, confidentiality and security requirements defined before work begins.
Material handled under strict access controls with timestamped audit trails - appropriate for sensitive and classified-adjacent matters.
Every request filed with documented grounds through formal platform, host and search channels, escalated through defined pathways when ignored.
Reporting structured for oversight: what was found, what was requested, on what basis, and the outcome - suitable for internal and external review.
How engagements are structured
Institutional work runs through two engagement shapes:
Formal engagements with defined service levels, security requirements, audit trails and accountable reporting - structured for procurement.
Start hereActive incidents - a live leak or spreading impersonation - prioritised for immediate assessment within a formally documented process.
Start hereProof
Representative matters involving public bodies and large organisations. Details are anonymized; outcomes vary by platform and matter type.
19.4M
URLs removed
URLs removed across search engines, platforms and hosts
98.6%
success rate
on verified, eligible matters - not a universal guarantee
110+
countries
clients served in over 110 countries
Representative matters. Details are anonymized. Outcomes vary by platform, jurisdiction and matter type.
Honest limitations
Stated plainly, because institutional decisions need accurate inputs:
Platforms and hosts decide each request on its merits; our 98.6% success rate applies to verified, eligible matters. Material with a strong public-interest dimension may not be removable, and we will say so in assessment.
We are not law enforcement and not a law firm. We coordinate with authorities and your legal teams where matters require it, but formal legal and investigative action sits with the appropriate bodies.
Widely-mirrored leaked material can resurface after removal; monitoring manages this continuously rather than promising permanent elimination.
Formal engagement processes take longer to stand up than a consumer intake - urgent incidents can begin under interim confidentiality terms while formalities complete.
FAQ
Yes. Institutional engagements run through formal processes - scoping documents, security questionnaires, confidentiality terms and defined service levels. Urgent incidents can begin under interim terms while procurement completes.
Outline the situation and your engagement requirements. We'll respond with an honest assessment of what can be achieved and a proposed structure that fits your processes.
