Who we help - Ecommerce & Retail
Counterfeit sellers, cloned storefronts, hijacked listings, stolen product photography, fake ads and review attacks - one coordinated enforcement program across the marketplaces, social commerce channels, domains and payment processors where retail abuse actually lives.
Free, evidence-led assessment first. We map your real exposure - listings, domains, ads and reviews - and tell you what's enforceable before you commit to a plan.
Channels we regularly assess
The problems
Retail abuse is a commercial problem, not just a legal one. Every counterfeit listing undercuts your price, every copycat store steals checkout traffic, and every fake review kills conversion on the pages that pay for your ads. Abuse rarely stays as one listing - it's networks of sellers, domains and accounts that relist as fast as you report them. Listing-by-listing inbox work doesn't scale. A coordinated enforcement workflow does.
Fake versions of your products on Amazon, eBay, AliExpress, Temu, Walmart and social commerce - undercutting your price, generating returns and complaints that land on your brand, and training customers to expect a cheaper (worse) version of you.
Sites cloning your branding, product pages and checkout flow - some diverting paid traffic, others taking real card payments and never shipping. Often backed by ads bidding on your brand terms.
Your photos, videos and written copy lifted wholesale onto knock-off or unrelated listings - copyright you can enforce immediately, even while a trademark application is still pending.
Coordinated one-star campaigns from competitors, never-customers or bot accounts on Google, Trustpilot and marketplace review sections - timed to hit before peak season or a product launch.
Sellers outside your distribution agreements hijacking Buy Boxes, eroding MAP pricing or confusing customers - a different enforcement problem from counterfeits, with different evidence and pathways.
Fraud sites and fake stores processing real payments under your brand - where reporting the payment processor and ad network is often faster than waiting on an offshore host.
Common scenarios
Retail enforcement matters follow recognisable commercial patterns. Each links into a guided assessment scoped for that problem - with marketplace, domain and payment pathways considered together.
IP complaints filed at volume through Brand Registry, VeRO and the major Chinese platforms' IP programs - with seller-network tracking so repeat offenders are escalated, not just quietly relisted under a new account.
Start with this situationHost, registrar, search, ad-network and payment-processor pathways worked in parallel - cutting the site's traffic and revenue while source removal completes.
Start with this situationCopyright enforcement on your imagery and copy across marketplaces and storefronts - actionable immediately, even without a registered trademark.
Start with this situationInauthenticity evidence compiled - account patterns, timing, order-record checks - and platform disputes run through to an outcome on Google, Trustpilot and marketplace review surfaces.
Start with this situationYour authorized-seller list becomes the enforcement baseline. Everything outside it is assessed for the strongest removal or complaint pathway - without hitting legitimate resellers.
Start with this situationAd-network policy reports paired with landing-page and domain takedowns, so the campaign and its destination come down together instead of regenerating under a new URL.
Start with this situationWhat we can do for you
Retail engagements centre on IP and brand protection, with reputation and harmful-content work layered in wherever reviews, fake ads or defamation are part of the attack on conversion.
The services behind the work
Platforms & channels
Each channel runs its own IP program, evidence rules and escalation ladder. We file through the correct program per platform - that is the difference between removals and rejected tickets - and we don't stop at marketplaces when the abuse has moved to domains, ads or payments.
How it works
Built like an ongoing brand-protection program, not a per-listing ticket queue - baseline first, then continuous enforcement against it, with reporting your commercial and legal teams can actually use.
Trademarks, product lines, imagery, brand terms and your authorized-seller list registered as the enforcement baseline - so genuine resellers stay protected and false positives are avoided.
Marketplaces, social commerce, domains, ads and review surfaces scanned for counterfeits, copycats and stolen assets - the real footprint, not just the listings you've already spotted.
Complaints filed through each platform's IP program with the right evidence package, plus registrar, host, ad-network and payment escalation for off-marketplace fraud.
Continuous detection against your baseline, repeat-seller tracking, and reporting that shows listings removed, channels disrupted and where abuse is regenerating.
How engagements are structured
Retail brands engage us at three commercial scales - from a single urgent listing before a launch, to a standing program across every marketplace you sell on:
A single counterfeit listing, copycat store or review incident - assessed free and quoted as a fixed fee. A common starting point before moving to a standing plan.
Start hereBusiness plans with custom volumes: continuous marketplace monitoring and enforcement, review defence, seller-network tracking and dashboard reporting under one engagement.
Start herePortfolio-scale programs for multi-brand or global catalogues - negotiated SLAs, bulk workflows, seller-network intelligence, API reporting and a dedicated account manager.
Start hereProof
Representative matters across counterfeits, copycat stores, marketplace enforcement and brand misuse. Details are anonymized; outcomes vary by platform and matter type.
19.4M
URLs removed
URLs removed across search engines, platforms and hosts
98.6%
success rate
on verified, eligible matters - not a universal guarantee
110+
countries
clients served in over 110 countries
The total of removals requested were gone within one week of lodging. The process was smooth, Zach was always available, and everything was executed efficiently.
Our business prides itself on reputation, so when we got a fake review, we engaged Internet Removals. Communication was amazing, the process was seamless, and the review was removed quicker than we could have hoped.
Within weeks of engaging Internet Removals, our Google Business page and its fake reviews were completely removed. Zach and the team assured us from the beginning, communicated progress every step of the way, and delivered a successful outcome.
Representative matters. Details are anonymized. Outcomes vary by platform, jurisdiction and matter type.
Honest limitations
Before you commit budget, the honest boundaries of retail enforcement:
Marketplaces decide each complaint on its evidence; our 98.6% success rate applies to verified, eligible matters, and we confirm eligibility during assessment.
Counterfeit networks relist under new accounts. Enforcement suppresses and disrupts them continuously - a one-time cleanup will not stay clean without monitoring.
A registered trademark unlocks the strongest channels (Brand Registry, marketplace IP programs). Without one we can still act through copyright in your imagery and listings, but the toolkit is narrower and slower on some platforms.
Genuine negative reviews from real customers cannot be removed for being negative - disputes succeed on inauthenticity and policy breaches, and we will tell you which reviews qualify before you pay.
Grey-market sellers of genuine goods are a contractual and pricing problem as much as an enforcement one; we will be clear about which pathways apply and which need your distribution or legal team instead.
FAQ
Yes. We file marketplace and platform complaints for counterfeit listings, prepare trademark and copyright evidence where available, and can report repeat sellers, domains and payment channels when they are part of the same enforcement problem.
Tell us about your products, marks, marketplaces and the abuse you are seeing. We will map the exposure and propose one coordinated enforcement plan - listings, domains, ads and reviews - with no obligation.
